Azizi Life Inc
Traditional Grass Peace Basket
Traditional Grass Peace Basket
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The Traditional Journey Design
\nOur artisan partner Pascasie told us that the basket’s traditional pattern, called umuraza , represents a path travelled together. \nImagine two friends walking together to visit another dear friend. On their heads, they carry traditional baskets, filled with gifts from their harvest. They journey together down the path, through the hills of Rwanda, pausing to chat, and continuing on to the home of their friend. \n \n \nA gift to a mother is given discreetly, held in a beautiful basket. \nIt is the mother who holds the secrets of the heart. \n \n- Rwandan Tradition\n
The Handcrafted Details
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- An artisan weaves for about a week to complete one basket. \n
- Crafted from valley grasses and banana leaves, woven over a papyrus frame. \n
- Masterfully sized, the lid snaps on by aligning it with the base from back to front. \n
- Approximately 12.5 inches tall (including the lid). \n
- Care: Dust with a smooth, dry cloth. Or feather duster. Everyone loves a good feather duster! \n
Shipping
Shipping
United States 3-7 BUSINESS Days
Canada 3-7 BUSINESS Days
International 10-15 BUSINESS Days
Returns
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at INFO@ZALISZ.STORE
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at INFO@ZALISZ.STORE
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at INFO@ZALISZ.STORE
